Terms
By rating a hotel on Rate a Stay you agree to these terms.
Rate only what you used
- Rate a hotel only while you are a guest there, or work there, or worked there before.
- Rate honestly, from your own experience. One rating per hotel per device every 30 days.
- Do not rate a hotel you own, manage or compete with, and do not get paid or rewarded for a rating.
- The name you choose must not pretend to be someone else or contain insults.
Checks
We check your location when you rate. Ratings from outside the hotel are marked unverified and do not count toward the score. If a hotel objects to a review, we may ask you for extra documents, for example a booking confirmation. Your review and your details are never shared with the hotel.
How scores work
Scores are calculated by fixed rules, the same for every hotel. Recent ratings count more than old ones. Hotels cannot pay to change or remove a score. "Around the web" is a plain average of HolidayCheck, Tripadvisor and Google scores on a 10 point scale, copied on the date shown. Those numbers belong to those sites and may have changed since.
Removing reviews
We may remove ratings that break these terms, look fake, or come from many devices at once. You can ask us to delete or change your own review at any time through the report form.
No guarantee
Ratings are opinions of guests and staff, not ours. We do our best to keep them honest but cannot promise every rating is accurate. The service is free and may change or stop.
Questions
Rate a Stay is operated by Garamsi LLC. Use the report form or write to [email protected]. See also our privacy page.